Privacy Policy

Last updated: January 1, 2025

Your Privacy is Our Priority

At LyfeStash, we understand that your digital legacy contains your most sensitive information. This Privacy Policy explains how NexoStack, Inc. ("we," "our," or "us") collects, uses, and protects your information when you use our LyfeStash service.

1. Information We Collect

Account Information

  • Email address (for account creation and authentication)
  • Name (for account identification)
  • Phone number (optional, for additional security)
  • Payment information (processed securely by Stripe)

Legacy Data

  • Digital records you choose to store (encrypted before transmission)
  • Grantee information (names and email addresses of trusted contacts)
  • Access preferences and security settings

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage analytics (anonymized)

2. How We Use Your Information

  • Service Delivery: To provide and maintain the LyfeStash platform
  • Security: To authenticate users and protect against unauthorized access
  • Communication: To send important service updates and security notifications
  • Support: To respond to your questions and provide customer support
  • Improvement: To analyze usage patterns and improve our service (anonymized data only)

3. Enterprise-Grade Encryption

Your Data is Private by Design

All sensitive data you store in LyfeStash is encrypted on your device before it reaches our servers. We use enterprise-grade AES-256 encryption, securing your data at rest and in transit using Google's encryption infrastructure. Your data is protected with bank-level security standards and is only accessible through authenticated access.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • With Your Grantees: When you explicitly grant access to designated individuals
  • Service Providers: With trusted third parties who help us operate our service (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfer: In the event of a merger or acquisition (with continued privacy protections)

5. Data Security

  • Bank-grade AES-256 encryption for all sensitive data
  • Secure transmission using TLS 1.3
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • SOC 2 Type II compliance

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of non-essential communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will securely delete your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in the United States, where NexoStack, Inc. is headquartered. We ensure appropriate safeguards are in place for international transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of LyfeStash after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

NexoStack, Inc.

Email: privacy@lyfestash.com

Address: Austin, TX